Privacy Policy

Information We Collect

We collect information in several ways to provide you with the best possible service and experience. This includes information you voluntarily provide to us, as well as information we automatically gather through your use of our website and facilities.

When you visit our website, register for activities, or make inquiries about our services, you may provide us with personal details such as your name, email address, phone number, and date of birth. For seniors planning visits or bookings, we may also collect information about mobility requirements, accessibility needs, and health considerations to ensure appropriate care and safety.

We automatically collect usage data through cookies and similar technologies, including your IP address, browser type, pages visited, and time spent on our site. This helps us understand how visitors interact with our website and improve our services accordingly.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Your personal data helps us personalize your experience at Portumna Forest Park and tailor our recommendations based on your interests and accessibility needs.

We use your contact information to respond to inquiries, process bookings, send confirmations, and provide customer support. For seniors and their families, we may use this information to communicate important updates about accessibility features, guided walks, and seasonal programs.

We analyze usage data to enhance our website functionality, optimize the user experience, and develop new features that better serve our visitors. We also use this information for statistical purposes and to monitor the security and integrity of our website. We never sell or share your personal information with third parties for marketing purposes.

Your Rights and Choices

You have the right to access, correct, update, or delete your personal information at any time. If you wish to exercise these rights, please contact us using the information provided below. We will respond to your request within thirty days or as required by applicable data protection regulations.

You have the right to withdraw your consent for us to use your information. You can also opt out of marketing communications and cookies at any time. Please note that if you disable cookies, some features of our website may not function properly, but your access to core content will not be affected.

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When information is no longer needed, we securely delete or anonymize it. If you have questions about your data or wish to exercise your rights, contact us directly.

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and understand how you use our website. Cookies are small text files stored on your device that help us recognize you on subsequent visits.

We use essential cookies to maintain website functionality and security. We also use analytical cookies to track user behavior and improve our services. These cookies do not identify you personally but help us gather aggregated data about visitor patterns and preferences.

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. For more detailed information about how we use cookies, please refer to our Cookie Policy. Disabling cookies may limit your experience but will not prevent you from accessing our core website content.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses industry-standard encryption protocols, secure servers, and regular security audits to safeguard your data.

While we strive to maintain the highest level of security, no online system is completely secure. We encourage you to use strong passwords and keep your account information confidential. If you believe your personal information has been compromised, please notify us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any significant changes will be communicated to you via email or by prominent notice on our website.

Your continued use of our website and services following the posting of revised Privacy Policy means you accept and agree to the changes. We encourage you to review this policy regularly to stay informed about how we protect your information.